The short answer

Find out who actually arrives on your homepage and what they do next. Then make the first screen say what you offer and for whom, give each main type of visitor a clearly labelled route, show real examples and specific proof, and keep everything else off the page. Measure it by the share of visits that move on to a page that matters.

What a B2B homepage is for

Nielsen Norman Group's 2024 homepage principles describe the homepage as "an elevator pitch to prospective customers", and warn: "Do not assume visitors to your site know your brand"1. The same article notes that users "return to it as a safe harbor when getting lost on a site"1. So the homepage is both a pitch for newcomers and a signpost for everyone else.

That makes it different from a landing page, which does one job for one audience (see B2B landing page best practices). A homepage serves many audiences at once and succeeds by sending each of them somewhere useful.

Start with who actually lands there

Before changing anything, look at your own data. Three checks take less than an hour:

  1. How much traffic starts on the homepage. In Google Analytics, the landing page report shows which pages start sessions. You may find that services pages, guides and pricing start more sessions between them than the homepage does.
  2. Which searches bring people to it. In Search Console's performance report, filter by the homepage URL and look at the queries. Mostly your brand name means the visitors already know you; category terms mean newcomers.
  3. Where they go next. The pages visited after the homepage show which routes people use, and which links nobody clicks.

Then list the main visitor types and what each needs. A typical B2B list:

VisitorWhat they needWhere to send them
A newcomer from a category searchWhat you do, for whom, and why youThe relevant service or solution page
A buyer checking you after a referral or an adCredibility: proof, clients, who is behind the companyCase studies and About
A buyer comparing vendorsPrice signals, scope, how you differPricing and service detail
A buyer ready to talkA fast, obvious way to get in touchThe contact or demo request page
An existing customerLogin, support, account contactLogin and help links in the header
A job seeker or journalistCareers or press informationFooter links

The first four deserve space on the page. The last two need a link where they expect it, not a section.

The first screen: what, for whom, and the next step

Nielsen's long-standing first homepage guideline still holds: "Start the page with a tagline that summarizes what the site or company does, especially if you're new or less than famous"2. The first screen should carry:

Avoid a rotating carousel in this space. NN/g's 2024 principles warn that "parallax, autoforwarding carousels, and scrolljacking can cause disorientation", and recommend letting users pause or stop anything that moves1.

Navigation that matches how buyers look for you

Header navigation does much of the homepage's routing. Label it with the words buyers use, and keep it short.

Below the first screen: a section order that works

Each section should either explain, route or prove. A typical order for a B2B company:

  1. What you do, in more detail. The two to six main services or capabilities, each with one sentence and a link to its page.
  2. Who it is for. Sectors, company sizes or roles, each linking to a relevant page or case study. Saying who you do not serve is fine here too.
  3. Real examples. NN/g's third principle is to "reveal content through examples"1: product screenshots, a sample deliverable, the start of a recent guide. Show the thing, not a stock photo of people in a meeting.
  4. Proof. Case study summaries with the client type and result, client logos used with permission, named quotes, accreditations. Link each to the full case study; see B2B case study page best practices for how to write them.
  5. How it works or how you engage. Three or four steps from first contact to result, with honest timing.
  6. The call to action again, with what happens after the click.

Not every homepage needs all six. Leave out anything that would only be filler. NN/g's fifth principle is simply "keep homepages simple"1.

The homepage in search

The homepage is usually the page that ranks for your brand name, and it is where Google looks for your site's name.

A minimal WebSite block for the homepage looks like this:

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "WebSite",
  "name": "Example Payroll",
  "alternateName": "ExamplePay",
  "url": "https://www.example.com/"
}
</script>

Speed and mobile

Homepages collect heavy elements: video backgrounds, animated hero sections, several tracking scripts and large logo strips. NN/g's 2024 article includes the example of a company homepage that showed no visible content for the first 6.4 seconds1. Check the homepage on a real phone, and check its Core Web Vitals; our guide to Core Web Vitals for B2B websites explains the thresholds and the usual fixes.

Measure the homepage by where people go next

Because the homepage routes people, its main measure is progression: the share of sessions that start on the homepage and then reach a page that matters, such as a service page, pricing, a case study or the contact page. Track contact and demo requests too, but most will happen on other pages.

The checklist

CheckPass if
EvidenceYou know what share of sessions start on the homepage, from which searches, and where they go next
HeadlineA newcomer can say what you offer and for whom
Calls to actionOne primary action and one secondary route, with specific labels
ProofAt least one specific, attributable proof point in the first screen
RoutesEach main visitor type has a clearly labelled path
NavigationLabels use buyers' words; pricing and customer links present
ExamplesReal screenshots or samples, not decorative stock images
MotionNo auto-rotating carousel; any animation can be paused
SearchDescriptive title; WebSite structured data present
SpeedCore Web Vitals in the good range on mobile
MeasurementProgression to key pages is tracked, with changes logged

Common mistakes

For how the homepage fits into the wider conversion process, see our B2B CRO guide.

Where Artiweave fits

On a homepage, much of the useful evidence is in search data: a homepage title, for example, that does not match the searches that bring people to it. Artiweave spots gaps like that in crawl, Search Console and performance evidence and proposes a specific change, which your team approves, edits or rejects before anything is published.

Frequently asked questions

What should be on a B2B homepage?

A headline that says what you offer and for whom, one primary call to action and a secondary route, clear links for each main type of visitor, real examples of your work or product, specific proof such as named case studies, and a repeated call to action at the end.

How long should a B2B homepage be?

Long enough to explain, route and prove, and no longer. Every section should do one of those jobs. Many good B2B homepages have five or six short sections below the first screen.

Should a B2B homepage have a contact form?

A link or button to a dedicated contact or demo request page is usually enough. A form on the homepage itself can make sense for a simple offer, but most homepage visitors need to look around first.

How do I measure whether a homepage change worked?

Compare the share of homepage sessions that go on to a key page, such as a service page, pricing or contact, over equal periods before and after the change, and note any campaigns or press that could have changed who arrived.

Sources

All sources accessed 3 November 2026.

  1. Nielsen Norman Group: Homepage Design: 5 Fundamental Principles (Huei-Hsin Wang, March 2024)
  2. Nielsen Norman Group: Top 10 Guidelines for Homepage Usability (Jakob Nielsen, May 2002)
  3. Nielsen Norman Group: B2B Usability (Jakob Nielsen, May 2006)
  4. Google Search Central: Site names in Google Search

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